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Reach our Tucson team any time, day or night. We answer fast and get you on the schedule, often same-day.
In need of emergency water heater repair? Call the experts at Done Rite Services. Call now at 520-369-3966.
A failed water heater does not wait for business hours. A tank that has stopped heating, is leaking, or is venting badly needs attention the same day, and a leaking tank can damage everything around it while you wait.
Done Rite Services answers emergency water heater calls 24 hours a day across Tucson. We work on gas, electric, tank and tankless systems, and we will tell you honestly whether a unit is worth repairing or has reached the end of its life.
Reach our Tucson team any time, day or night. We answer fast and get you on the schedule, often same-day.
A skilled tech diagnoses the issue and explains your options with clear, fair pricing. No surprises, no pressure.
We complete the work with quality parts and clean up after ourselves. Backed by our satisfaction guarantee.

A water heater failure is not always an emergency, and knowing which one you have matters at eleven at night. No hot water is an inconvenience that can usually wait until morning. Water on the floor, a smell of gas, or a relief valve discharging are not, and they need someone there the same hour.
Done Rite Services answers water heater calls 24 hours a day across Tucson, on gas, electric, tank and tankless systems. You speak to someone who can get a technician moving rather than to a service that takes a message.

Where the water is coming from decides whether this is a repair or a replacement, and it is worth knowing before anyone arrives. Water from a fitting, the drain valve or the relief line is usually repairable. Water from the body of the tank is not: the steel has corroded through and no repair puts that back.
A tank holds forty to eighty gallons and a seam failure releases it all at once. If you can reach the cold water shutoff above the heater safely, closing it limits what the tank can put into the building while we are on the way.

On a gas heater this is usually the pilot, the thermocouple or the gas control valve. On an electric heater it is generally a failed heating element or the upper thermostat, and an element is an inexpensive part. On a tankless system it is more often a flow sensor, an ignition fault or a unit that has scaled up and shut itself down.
Lukewarm water rather than none at all points somewhere different again, usually sediment in the bottom of the tank insulating the burner from the water above it. That one gets worse steadily, and it is the failure most likely to have been building for a year.

Some water heater faults are safety issues before they are plumbing ones. A smell of gas near the unit, scalding water at the taps, a relief valve that keeps discharging, or signs of poor combustion around the flue all need attention immediately rather than in the morning.
If you smell gas, leave the building and call the gas utility first, then call us. A relief valve discharging is doing its job and should never be capped or plugged: it is telling you the tank is over temperature or over pressure, and blocking it removes the only protection the tank has.

We will tell you honestly which one your unit deserves. A heater under about eight years old with a failed part is worth repairing. One past twelve with a corroded tank is not, and spending on it only delays the same conversation.
Where a replacement is the right answer but the situation is stable, there is no reason to pay emergency rates for it. We make the property safe, restore hot water if the unit can carry on for a day or two, and fit the replacement at normal cost. Where it cannot wait, we carry common sizes and can usually replace the same day.
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Reaching a leaking tank early is the difference between a wet floor and replacing flooring, drywall and whatever was stored beside it.
The heater is rarely the expensive part of a water heater failure.

A drain pan piped to a drain turns the next failure into a nuisance instead of a claim, and most tanks we find in Tucson either have no pan or have one going nowhere.
It is a small job on a scheduled visit and it pays for itself the first time.

The relief valve, the discharge line, the flue and the gas connection are the parts that make a water heater safe rather than merely working.
We check them on every call, including the ones that came in about something else entirely.

We answer 24 hours a day, every day. You speak to someone who can get a technician moving rather than to an answering service that takes a message.
We will also tell you on the phone whether this needs someone tonight or whether it can safely wait until morning, and what to shut off in the meantime.

The first job on arrival is containing the problem: isolating the heater, shutting off water or gas, dealing with what has already escaped, and making the property safe.
Only once that is done do we work out the permanent repair. Diagnosing a fault while a tank is still emptying into a hallway helps nobody.

Once the immediate danger is handled we fix the cause properly, and tell you what allowed it to happen. Sediment, a failed anode rod or thermostats set too high are the usual answers, and all three are preventable.
You get the price before we begin, even at two in the morning.
We are dedicated to providing great service, excellent workmanship, and quality products to keep our customers happy.
Fully licensed in HVAC, plumbing, electrical, and remodeling.
You can trust Done Rite Services of Tucson to be the best HVAC, Plumbing & Electrical provider for repair or installation!
Loved on Yelp, Google, NextDoor, and Angi across Southern Arizona.
“After numerous quotes and inspections, I decided to contract with Done Rite for a new HVAC system on my 114 year old house, which never had a central air conditioning system, only evaporative cooling. I was a bit nervous about drilling holes through plaster and lath ceilings to accommodate new vents and returns. From start to finish, these guys were amazing! This was not a cookie cutter project and they handled it with ease. Big shout out to Marcos and Brandon, etc., and to Jordan for taking the time to explain and suggest a superb system for my home.”
Water escaping from the body of the tank, a smell of gas, scalding water at the taps, or a relief valve discharging repeatedly all need attention the same hour. No hot water, on its own, usually does not: it is uncomfortable but it is not damaging anything, and it can normally wait until morning at standard rates. Call either way and we will tell you which one you have.
If a tank is leaking and you can safely reach the cold water shutoff on the supply line above it, closing that limits how much the tank can release. On a gas unit the gas control can be turned to the off position. If you smell gas, do not touch anything electrical, leave the building and call the gas utility first.
It depends entirely on where the leak is. Fittings, the drain valve, the relief valve and the connections above the tank are all repairable. A leak from the tank body itself is not, because the steel has corroded through from the inside. That unit needs replacing, and no patch or sealant makes it safe to keep.
On gas, usually the pilot, thermocouple or gas control valve. On electric, most often a failed heating element or the upper thermostat. On tankless, commonly a flow sensor, an ignition fault, or scale that has caused the unit to shut down. Lukewarm rather than cold water usually means sediment in the base of the tank instead.
Yes, when it cannot wait. We carry common sizes for gas and electric tanks. Where the situation is stable, though, we will usually make the property safe and fit the replacement at normal rates rather than have you pay emergency pricing for work that can happen tomorrow. We will say which applies to you.
Eight to twelve years for a tank unit, and hard water shortens that. Scale settles in the base of the tank, insulates the burner from the water and forces the unit to run longer for the same result, which wears the tank and raises the bill at the same time. Flushing annually and replacing the anode rod on schedule is what buys the years back.

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Expert home water treatment installation in Tucson, AZ. Water filtration & water softener solutions, reverse osmosis, and whole-house systems.
Contact us to schedule your services. Our team is on call 24 hours a day, call (520) 369-3966 or send a message and we'll get right back to you.



